Allow your callers not only to order via your internet site but also by phone number 24 hours a day without adding your own customer service department. We can take your orders on your website or take information and send a message to your office for processing.

BENEFITS / FEATURES:

• Sell to customers who would rather place order with live person.
• Operators can answer frequently asked questions from scripts you provide.
• All calls are recorded so we can confirm any conversation.
• Cost-efficient compared to staffing your own department after hours.
• Ability to contact a member of your staff in case of irate customer or other emergency issue.
• Customizable account based on your need.
• Our experienced operators can take your orders quickly and professionally.
• Toll-free numbers available to expand your territory.
• Process orders on your website, order form or our message format.
• Operators will verify information such as shipping address, payment information, etc. to insure accuracy.
• Provide daily/weekly summary in order to monitor fulfillment of orders.

 

Contact Us Now and let our award-winning live answering service and outsource call center help your business.