Welcome to Communications Group.

Based in Syracuse NY, Communications Group is a division of Finger Lakes Business Services Inc.

The core of our business is our experienced, professionally trained staff. We understand that every business is different and Communications Group can accommodate the needs of your business. We are available 24 hours a day, 365 days a year.

Why ask us to be an extension of your office??

• Skilled, professional, well trained tele-messaging receptionists
• 40+ years in the answering service industry
• ATSI Award Winner for Customer Service Excellence
• Fully computerized, state of the art systems
• Customized procedures and scripts based on client needs
• Various message delivery options including text messaging, email, paging, fax, voice mail, operator call or client check-in.
• Digital recording of all calls
• Battery backup with generator to ensure continuous service
• HIPAA compliant with BAA contracts for Health Providers
• Experienced supervisors/managers available at all times
  

  Communications Group proudly serves customers nationwide. Here is a sample list of areas we service: Auburn, Batavia, Binghamton, Buffalo, Canandaigua, Cooperstown, Cortland, Fulton, Geneva, Goshen, Herkimer, Ilion, Ithaca, Kingston, Liberty, Lockport, Middletown, Monroe, Monticello, New Paltz, Newburgh, Niagara Falls, Oneida, Oneonta, Oswego, Poughkeepsie, Rochester, Rome, Seneca Falls, Sidney, Steamboat Springs CO, Syracuse, Utica, Waterloo, and Watertown.

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